and PhD from the University of California Berkeley where Arlie Russell Hochschild later became a professor. Chapter 18. Emotional Labor in the 21st Century New York: Routledge.
Arlie Russell Hochschild (born January 15 1940) is a professor emerita of sociology at the University of California Berkeley. Her latest book is The Outsourced Self: Intimate Life in Market Times chosen by PubliArlie Russell Hochschildr’s Weekly as one of the “Best Books of 2012. Her books include: The Managed Heart The Second Shift The Time Bind The Commercialization of Intimate Life and the co-edited Global Woman: nannies maids and sex workers in the new economy.